FAQs
Frequently Asked Questions-General
Do you accept purchase orders?
Yes! You can request a purchase order quote by adding the product(s) to your cart then clicking the "Generate a Purchase Order Quote" button. If you are a non-profit or school no need to worry about shipping. Once we have your tax exempt status on file we'll get the product(s) right out to you!
Do you ship internationally?
At this time we only ship within the United States and Canada, but are adding more countries soon!
Are your products available in a language besides English?
Not at this time, but we would love to offer that! Please let us know what you are looking for.
Frequently Asked Questions-Clue Cards
Can you use the Clue Cards with children who are in middle or high school?
Yes! We kept the box design colorful because it has helped gain the attention and interest of young children, so we typically just separate out the cards (words up) and boards for teens so they don't see the box. Their feedback so far has been positive and have not expressed that it feels as though it is for younger children.
Can I use the Clue Cards with preschoolers?
While some children who are 3 years old may be able to use it, it is best for children 4 and up. For younger children or some with significant cognitive or language delays you may want to modify the activity by using only 3 boards instead of 5.
How should I respond when children ask about the colors of the cards?
The cards are color-coded to help identify patterns. Rarely have children asked us this despite years of use, but if it comes up you can respond in different ways, depending on the age and level of curiosity of the child. You can simply tell them, "You don't need to pay attention to the colors." It's fine to let them know that they represent different categories if they persist in wanting more information.
How can I document this information in a therapy note or report?
Download a template and find more information about what to include on our resources page. A description of the activity is included. We use a Google document for our evaluations and have found it easiest to voice type the responses after the session.
Will children do this with me even though we just met or will they be too nervous?
If you are evaluating a child who has never met you then there may be some hesitation about whether rapport is needed to do this activity. There may be concerns that some children may feel vulnerable sharing some of this information with a stranger.
However, this has not been our experience; in fact, most children have welcomed the opportunity to do this. However, it is not typically the first activity we do so there is an opportunity to establish rapport through other activities first.
Wouldn't it be better to have faces or emojis on the boards?
We actually had that in one of our early versions. However, some children took the faces very literally and it made the task more difficult because they could not assign their feelings to the ones on the boards. So, if there is a picture of someone who is angry or crying then that may not resonate with them and it is very limiting to what they may actually experience. For example, they may feel more mad, describe their feelings as having a "tornado inside," or dissociate and feel like they aren't in their body.